frequently asked hosting questions

The below FAQs include answers to common questions we've received from our valued hosted customers. In the event you do not see your question, please use the contact form to ask your hosting support team.

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Hosted Exchange Services

What Support does Accomtec Provide?

Will I Still Be Able To Manage My Own Users?

Can I Retain My Existing Email Addresses?

How Secure Is Hosted Exchange?

How Secure Are Your Datacenters Themselves?

How Often Is Data Backed Up?

Will Hosted Exchange Work With My Mac?

Can I Get Additional Storage?

What speed Internet connectivity is required?

How often is my data backed up?

Can Accomtec’s Hosted Desktops integrate with my existing network?

Why is my data safer with hosted desktops?

Who manages the thin client machines?

How Quickly Can I Add Additional Users?

Hosted Desktop Services

How Quickly Can I Add Additional Users?

What is a thin client?

What happens if I lose connection to the internet?

What applications can I run?

What happens if I want to use a laptop?

What printer do I need?

Can I print to the printers in my office?

Is this Citrix or Terminal Services?

How do I connect to my accomtec Hosted Desktop?

What Happens To My Data At The End Of My Contract If I Choose Not To Renew It?

What Happens If I Reach My Storage Limit

Can my current applications be moved to my accomtec Hosted Desktop?

How fast will my applications run?

Do I have to use a thin client?

Can we brand or Private Label the service?

Can I use computers I already own?

Can I install my own software?

Will I still be able to manage my own users?

What guarantees are there that my desktop will be available?

What steps can be taken to ensure Internet connectivity?

How secure are hosted desktops?

How quickly can I get additional resources or new applications to my desktop?

Hosted Applications

What Guarantees Are There That My Applications Will Be Available?

Can I Use Licenses I Already Own?

How Secure Are Your Datacenters Themselves?

How Often Is Data Backed Up?

How Secure Are Hosted Applications?

What Steps Can Be Taken To Ensure Internet Connectivity?

Can Bespoke / Custom Applications Be Provided On Demand?

How Quickly Can I Get Hosted Applications to Additional Users?

How Fast Will My Applications Run?

Will I Still Be Able To Manage My Own Applications?

Can Accomtec’s Managed Applications Integrate with My Existing Network?

Are There Any Applications Not Suited To The Hosted Model?

What Platforms Can I Access my Demand Software From?